Library, Archives, and Museum Reopening FAQ


Find answers to frequently asked questions about resuming LAM services for Norwich University.

This FAQ is based on current information and subject to change depending on emerging information and circumstances.

Who may enter the building, and what are your hours?

282 views 0 0    Last updated on Nov 19, 2020    building access

The building is open only to currently enrolled students and currently employed faculty and staff who have agreed to the Maroon and Gold Behavior Contract. At the building entrance, you will see a digital sign with a green ENTER or a red DO NOT...... read more


How should I return materials?

229 views 0 0    Last updated on Aug 18, 2020    borrowing & returning materials

Please drop off returns in the book drop located in the entry vestibule (open 24 hours). Materials can also be returned by mail to: Norwich University Kreitzberg Library Circulation Desk 158 Harmon Dr. Northfield, VT 05663 Library Mailing...... read more


Can I request books through Interlibrary Loan (ILL) ?

203 views 0 0    Last updated on Nov 03, 2020    interlibrary loan books borrowing & returning materials

Online Interlibrary Loan is available for PDFs of articles and book chapters not in the library’s online resources. More information is available in our ILL guide. Many libraries are not lending out physical materials because of COVID-19...... read more


How do I get physical books from the library?

190 views 0 0    Last updated on Aug 30, 2020    interlibrary loan books borrowing & returning materials

See our Request Books how-to guide for instructions on placing a hold request for mail delivery or in-library pickup.     ... read more


What precautions are you taking to protect library users and staff and minimize risk of infection? 

183 views 0 0    Last updated on Aug 24, 2020    building access safety measures study spaces

When the building opens to the NU community August 31, the Library will follow VT Agency of Commerce and Community Development's Mandatory Guidance for College and University Campus Learning. The current guidelines allow a maximum occupancy...... read more


Can I eat or drink in the library?

169 views 0 0    Last updated on Oct 20, 2020    safety measures

In compliance with State of Vermont COVID-19 guidelines and Norwich University COVID 19 policies, Norwich students, faculty and staff are not permitted to be eating or drinking in the library public spaces at any time.  If students are spending...... read more


Can I reserve one of the instruction rooms or the Todd Multipurpose Room?

167 views 0 0    Last updated on Aug 28, 2020    room reservations safety measures study spaces instruction rooms

During the Fall 2020 semester, instruction rooms and the Todd Multipurpose Room will be restricted to class and library instruction use only, under the following capacity limitations: North Instruction Room: maximum 12 people South Instruction...... read more


Can I access the Archives?

165 views 0 0    Last updated on Aug 17, 2020    building access archives

The University Archives will begin welcoming visitors to our reading room by appointment only on August 31. Only current students, faculty, and staff who have signed the Maroon and Gold Health and Safety Contract may make appointments....... read more


Can faculty put physical textbooks and DVDs on reserve for fall classes?

160 views 0 0    Last updated on Aug 30, 2020    faculty support borrowing & returning materials

We will be offering physical reserves for 2- or 4-hour in-library checkouts. These items are not allowed to leave the building in order to eliminate the need for quarantine and to allow for quicker access to these materials. We recommend...... read more


Is the Museum open?

159 views 0 0    Last updated on Oct 27, 2020    museum building access

For Fall 2020, the Museum will be open at the following times: Mondays, Wednesdays, Fridays: 9 a.m. to 11:30 a.m. and 1 p.m. to 3 p.m. Tuesdays and Thursdays: By appointment only. Please contact smhc@norwich.edu to make an appointment. Note that...... read more


Is the library offering instructional services this fall?

151 views 0 0    Last updated on Aug 18, 2020    faculty support instruction

If feasible, we will continue to offer in-person instructional services for our on-campus classes if faculty members request them. Faculty members will have the option of embedding an instruction librarian into their classes so that students...... read more


Will I be able to study on the Quiet Floor?

144 views 0 0    Last updated on Jul 30, 2020    study spaces

Yes, the Third Floor will remain available for quiet study. Seating will be reduced to encourage physical distancing.... read more


Are computers available in the library?

142 views 0 0    Last updated on Sep 03, 2020   

The lobby, mezzanine, and second floor labs are available at 50% capacity. See our technology services page for more details.... read more


Will I have to wear a mask?

138 views 0 0    Last updated on Oct 27, 2020    safety measures study spaces

Yes, face masks entirely covering your mouth and nose are required at all times throughout the building, including study rooms. Anyone seen in the library not wearing a mask that covers their mouth and nose will be asked to leave the building immediately.... read more


Will I still be able to borrow markers, calculators, chargers, headphones, HDMI cables, etc.?

137 views 0 0    Last updated on Aug 24, 2020    borrowing & returning materials safety measures

Due to COVID-19 safety protocol, we will not be lending out tech accessories, markers, calculators, or other equipment items for the Fall 2020 semester.... read more


Is there a digital version of my textbook available?

134 views 0 0    Last updated on Aug 18, 2020    faculty support ebooks

To check the availability of electronic textbooks, contact Drew Alderdice, Norwich University Bookstore, aalderdi@norwich.edu or 0573mgr@follett.com.  ... read more


Is the library accepting purchase requests?

129 views 0 0    Last updated on Jul 30, 2020    faculty support requesting materials

Yes! Faculty should contact the appropriate liaison librarian to request purchases for the collection. Students and staff can email library@norwich.edu with suggestions for items to purchase. ... read more


Can I reserve a study room?

126 views 0 0    Last updated on Jul 27, 2020   

When the library reopens August 31, students will be able to use study rooms at reduced capacity: 2nd and 3rd floor study rooms will be single occupancy Mezzanine study rooms will have a maximum two-person occupancy Students must wear face...... read more


I'm a commuter student. Can I have books shipped to me?

121 views 0 0    Last updated on Aug 30, 2020    books requesting materials borrowing & returning materials

No, sorry! Commuter students will be able to pick up materials in person.... read more


Can I reserve a conference room?

110 views 0 0    Last updated on Aug 17, 2020   

The fourth floor conference rooms will be reserved for the exclusive use Academic Achievement Center and Counseling and Wellness Center staff for the Fall 2020 semester. These spaces will not be available for student use.... read more


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